Field operations made more efficient than ever before with TrackQlik
Drive your business forward with TrackQlik’s robust Mobile Workforce Management solutions.
The pursuit of immediate services has underlined the rapid development of current trends. More and more customers are expecting faster services in their area.
Mobile Workforce management has significantly developed in the recent few years, and today it requires not just dispatching, scheduling, work order management but also requires auto scheduling, route optimization, real time status update etc.
Many industries may have requirement of Mobile Workforce Management solution, like…
- Household work
- Baby Sitting
- Installation and Maintenance
- Waste Collection
- Cleaning Service
- Inspection Service
- Pool Maintenance
Arm your workforce with the right information, at the right time with TrackQlik solution, TrackQlik solution helps these industries to manage their workforce seamlessly
Barriers that businesses face while providing services at location
There are several factors that adds up to the total cost and time involved in the last mile delivery. Few of the major ones have been discussed below:
Increased Expectations of Customer Service
Customer service expectations have dramatically raised in the past few years. Thanks to 24/7 reachability and the ability to reach organizations via several different channels, customers now want instant replacements and repairs to be dealt right away without any delay.
Record Keeping and Data Analysis
Business often get overwhelmed with history records. Keeping records in formulated form from capturing accurate and reliable data, then keeping them to form the basis for making informed and strategic decisions. The business requires a tool to maintain record and analyse the data.
Sorting out Field Service Orders
Field companies have hundered of daily field job requests to sort out at the service centers. Getting the right job assigned to right field mobile workforce is challenging without having a software in place.
High driver overturn
A lack of a Field Workforce Automation & Tracking Software can lead to assignment of different Field workers to the same location, which is a huge waste of resources and time.
Lack of interaction
There’s no way to keep in touch with the customer without a Field Workforce Automation & Tracking Software. This lack of interaction increases missed deliveries.
Loss of customer loyalty
Providing poor customer service will often result in loss of your customers’ loyalty which ultimately results in reduction in the number of customers.
Managing operations made easy
Manage all your Field Service request operations smoothly with TrackQlik’s . Make accurate and quick dispatch with software optimization and route planning.
TrackQlik’s Field Workforce Automation & Tracking Software optimizes business operation and task result which improves your overall business performance.
Scheduled Service Requests
Schedule and auto dispatch orders straight to your drivers with TrackQlik’s next-gen and automated Field Workforce Automation & Tracking Software.
Track your driver’s performance monitoring key performance metrics via analytics provided by TrackQlik’s Field Workforce Automation & Tracking Software.
Receive crucial customer feedback in real-time with TrackQlik’s Field Workforce Automation & Tracking Software. This feedback helps you to identify your strong and weak areas.
Make your Field Workforce’s task easy
Make your driver’s job easy with TrackQlik’s Field Agent application that has several rich features in addition to the interactive and intuitive user interface.
Service route planning visualization
Agent can complete their service requests in simple and easy way by using route optimization feature which results in the reduction of average delivery time.
Easy Customer Communication
With TrackQlik’s agent application, the driver can communicate with customer in case of any query regarding the service request or location.
Proof of Service
TrackQlik’s Agent application simplifies the completion requirements for agents with in-app barcode, QR, and signatures
TrackQlik’s Agent application helps the agent to view the summary of all the completed service requests by using filters like month, wee, and day.
Bring a smile to your customer
Bring a smile on your customer’s face with a last mile service request powered by TrackQlik. Satisfy their needs with a robust integrated communication, strong feedback process, and real-time updates.
Keep your customers informed by sending them real-time notifications. These notifications update the customer about their delivery status and ETA.
Feedback is crucial and hence we provide the customers with a feedback form in which they can write their review/suggestions along with rating the services.
Assess your Field service
Send SMS to your customer with a link for the real-time tracking of their order. The link will redirect the customers to the responsive web tracking.
Track Service requests in real-time
The customers receive an SMS which consists of a link for the real-time tracking of their order. The link redirects the customers to the responsive web tracking.
Automate and streamline your Field Workforce with TrackQlik.
Avail a 14-day free trial of TrackQlik’s Field Workforce Automation & Tracking Software and witness
a surge in your Field Service business efficiency and profits.
What a Field Services business can gain with TrackQlik?
With a TrackQlik’s Parcel delivery dispatch software in place, your service company can accomplish a loads of things like:
Cut extra resource costs
TrackQlik reduces the average delivery time which increases the number of deliveries. Moreover, it requires less delivery persons.
Reduce turnaround time
TrackQlik’s Field Workforce Automation & Tracking Software can reduce the turnaround time for your business and increase the number of deliveries.
Enhanced customer experience
Provide extra-ordinary delivery service with feature-rich Field Workforce Automation & Tracking Software powered by TrackQlik to enhance your customer’s experience.
Increase First Attempt Delivery Rate
See a huge growth in the first attempt delivery rate by up to a whopping 90% with the help of TrackQlik’s Field Workforce Automation & Tracking Software.
Transparency in Supply Chain
With TrackQlik’s Field Workforce Automation & Tracking Software, you can track your drivers in real-time which increases transparency to the customer.
TrackQlik introduces automation in your operations by automating delivery tasks which eventually increasing the business efficiency.
See how you can optimize your Field Service business with TrackQlik.
Watch this video if you are still using the old fashioned way of managing your field service operations and mobile workforce productivity.
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See What Customers say about TrakcQlik.
Paper based field survey was our major
challenge. Now using TrackQlik we have automated field data digitization process using dynamic forms & tracking.From a single dashboard we can control nation wide activities. we can now focus on product supply.
National Manager , Shell
Our biggest challenge was to look a mobile
based field attendance solution. TrackQlik facial authentication & Geo-fencing helped us manage the attendance for more than 10,000 employees.