Operational excellence for ISPs & Mobile networks. Create a culture of winning customers
Win customers with service excellence. Boost revenue
Plan & automate your field network operations. Either these are customer complaints or planned or corrective asset maintenance, TrackQlik helps telecom operators and ISPs to digitize full life cycle of their field operations. TrackQlik integrates with your ticketing systems and other IT systems to automate jobs assignment to your field workforce to ensure timely resolution of assigned jobs or customer complaints. The online service you need to maintain high levels of business efficiency and mobile employees’ performance .Tools for your clients to track their service requests.
Empower your workers to be your eyes in the field with our Dynamic Forms. Need more data from field? Develop your own field forms on the go and make it part of your field service jobs or Surveys. Get the right data on the fly. Build web forms to get field jobs auto registered in TrackQlik directly from your web or apps.
Empower your clients. Clients can track their orders or service & assigned agent requests via Weblink , live chat with agent, OTP to close task, feedback & review after task completion. All via SMS
Rewards your field staff by paying them for each mile they travel and for each minute they spend in performing their duty.