Complaint software in Pakistan with Android App

Request Demo

    Trackqlik#1 Complaint software in Pakistan All major businesses aim to provide outstanding after-sales service to their customers, which necessitates the use of complaint management software. Our software developers created an online complaint management system where clients may file their grievances using an app or a web-based login.

    Trackqlik#1 Complaint software in Pakistan

    Complaint software in Pakistan with Android App

    Complaint software in Pakistan with Android App

    The management of complaints is done in a step-by-step manner.

    Step 1: The customer can file a complaint.

    Customers can register to complain by phone or by downloading an Android app that allows them to enter their product/service issues. The software will assign a new id that will be provided to the customer by SMS or email. He can check the status of his registered complaints via the customer app.

    Step 2: The administrator assigns the complaint to a service engineer.

    All complaints are listed on the admin’s web-based software (either directly by the customer from his smartphone or by our person who answers the phone in the office).

    Then, with a single click, it is assigned to our service engineer. The application can be used to specify the specifics of the problem.

    Step 3: Service Eng. receives an app notification.

    The support engineer uses an Android app to access his assigned complaint list. He must update the statues of each with the android app’s live location monitoring. Pending issues and detail issues can be displayed in the app, and a solution can be provided with photo updates.

    Step 4: Both the administrator and the customer are notified.

    The customer receives a real-time status of his registered issue as well as contact information for the service person. He also receives the details of the solution by email, which is handled by personnel. Admins receive extensive reports that include live issues, finished complaints, pending topics, and a variety of customer details.

    How does complaint software work in practice?

    This complaint is entered into our system and assigned to a member of our support team. One of the best apps of complaint software in Pakistan, service management software, may help field service teams improve customer care. Every company’s most essential asset is its sales service. Arth Technology develops service software that also handles spare parts sales.

    Complaint management software aids in the tracking and resolution of customer complaints and difficulties. Our software allows you to keep track of and collect complaints from both clients and employees.

    Our complaint software programme incorporated an automated complaint process, which enhanced workflow and documentation. We investigate and respond to all types of client concerns.

    We have attempted to respond to customers as quickly as feasible. Our programme can keep track of your complaints so that clients can keep up with the current trends. We make it simple for new users to get started, while still keeping your budget in mind and meeting all of your needs at an affordable price. We have a support system that is available 24 hours a day, seven days a week.

    App Functionalities & Admin Panel

    • Identifying the sort of complaint ( AMC / REPAIR, etc.) is simple.
    • Registration complaint with a specific customer ticket number
    • If AMC sends out reminders on a regular basis, it will have a complaint state for each ticket created by clients.
    • The service engineer has an Android app that allows him to see all of the customer complaints software in Pakistan that have been assigned to him.
    • Each customer’s complaint status is updated by the service engineer.
    • Auto location capture of clients who have made a complaint, according to a service engineer.
    • If a service engineer visits a customer’s site, he must calculate the kilometres travelled per day (daily travel computation).
    • This system includes capabilities such as document uploading of client issues and providing solutions to those concerns.
    • Integration with Zoho, Salesforce, Freshdesk, liveagent, helpdesk, and Instabug is possible.
    • Through auto email and SMS alerts, the system provides for effective communication.
    • We recognize that insights are critical for any business to obtain relevant information through automation in order to organize resources for maximum efficiency.
    • For website and mobile app development, we have an experienced developer team.

    Why is it necessary to have complaint software?

    When our sales staff sells a product or service to a corporation or an individual, they make a lot of promises. When our customer first uses our product, he may have complaints about some of its features or quality issues. So he can use this online complaint software system to file a complaint about his issue and receive a response. Customers can be handled quickly with online complaint tracking software, which can also improve customer service by taking corrective action. The purpose of complaint management software is to manage customers with the best level of customer satisfaction. It should provide in-depth knowledge base reports that highlight the customer’s difficulties. Nowadays, every company organization has a top-notch personnel dedicated to resolving this issue and providing appropriate solutions. As a result, the consumer is satisfied and will return to us. In the previous ten years, online sales through e-commerce websites have surged by 300 times. A customer has a problem as a result of a lack of clarity, and his complaint must be remedied as soon as feasible. Because the cost per click for internet sales is so high, finding a good consumer is quite tough. Many eCommerce online enterprises, software business organizations, hardware dealers, electronic showrooms, and other businesses use our complaints software in Pakistan. Although this complaint management solution system is of high quality, certain elements assist the business organizer in understanding each customer’s issue. He can analyze the problem in his product with the help of his support team. 

    Admin module: Admin has access to all client information as well as the complaints software team. The android app’s complaints management module allows him to select a complaint that has been assigned to him and upload the status of each complaint. He must specify which solution he is referring to.

    We are one of the best complaint software in Pakistan in Azad Kashmir, Bagh, Bhimber, khuiratta, Kotli, Mangla, Mirpur, Muzaffarabad, Plandri, Rawalakot, Punch, Balochistan, Amir Chah, Bazdar, Bela, Bellpat, Bagh, Burj, Chagai, Chah Sandan, Chakku, Chaman, Chhatr, Dalbandin, Dera BugtiBarcode Shop offer lowest price Face Recognition in cities Dhana Sar, Diwana, Duki, Dushi, Duzab, Gajar, Gandava, Garhi Khairo, Garruck, Ghazluna, Girdan, Gulistan, Gwadar, Gwash, Hab Chauki, Hameedabad, Harnai, Hinglaj, Hoshab, Ispikan, Jhal, Jhal Jhao, Jhatpat, Jiwani, Kalandi, Kalat, Kamararod, Kanak, Kandi, Kanpur, Kapip, KapparWe can deliver Face Recognition in Karodi, Katuri, Kharan, Khuzdar, Kikki, Kohan, Kohlu, Korak, Lahri, Lasbela, Liari, Loralai, Mach, Mand, Manguchar, Mashki Chah, Maslti, Mastung, Mekhtar, Merui, Mianez, Murgha Kibzai, Musa Khel Bazar, Nagha Kalat, Nal, Naseerabad, Nauroz Kalat, Nur Gamma, Nushki, Nuttal, Ormara, Palantuk, Panjgur, Pasni, Piharak, Pishin, Qamruddin Karez, Qila Abdullah, Qila Ladgasht

    Call us at +923333331225 or contact for demo. complaint software in Pakistan team will be happy to serve you.

    We also deal with complaint software in Pakistan in Qila Safed, Qila Saifullah, Quetta, Rakhni, Robat Thana, Rodkhan, Saindak, Sanjawi, Saruna, Shabaz Kalat, Shahpur, Sharam Jogizai, Shingar, Shorap, Sibi, Sonmiani, Spezand, Spintangi, Sui, Suntsar, Surab, Thalo, Tump, Turbat, Umarao, pirMahal, Uthal, Vitakri, Wadh, Washap, Wasjuk, Yakmach, Zhob, Federally Administered Northern Areas/FANAWe are already sent Face Recognition to these places – Astor, Baramula, Hunza, Gilgit, Nagar, Skardu, Shangrila, Shandur, Federally Administered Tribal Areas/FATA, Bajaur, Hangu, Malakand, Miram Shah, Mohmand, Khyber, Kurram, North Waziristan, South Waziristan, Wana, NWFP, Abbottabad, Ayubia, Adezai, Banda Daud Shah, Bannu, Batagram, Birote, Buner, Chakdara, Charsadda, Chitral, Dargai, Darya Khan, Dera Ismail Khan

    complaint software in Pakistan in Price in Lahore is very affordable

    we are planning to open a branch office of complaint software in Pakistan in in Drasan, Drosh, Hangu, Haripur, Kalam, Karak, Khanaspur, Kohat, Kohistan, Lakki Marwat, Latamber, Lower Dir, Madyan, Malakand, Mansehra, Mardan, Mastuj, Mongora, Nowshera, Paharpur, Peshawar, Saidu Sharif, Shangla, Sakesar, Swabi, Swat, Tangi, Tank, Thall, Tordher, Upper Dir, Punjab, Ahmedpur East, Ahmed Nager Chatha, Ali Pur, Arifwala, Attock, Basti Malook, BhagalchurFace Recognition in Bhalwal, Bahawalnagar, Bahawalpur, Bhaipheru, Bhakkar, Burewala, Chailianwala, Chakwal, Chichawatni, Chiniot, Chowk Azam, Chowk Sarwar Shaheed, Daska, Darya Khan, Dera Ghazi Khan, Derawar Fort, Dhaular, Dina City, Dinga, Dipalpur, Faisalabad, Fateh Jang, Gadar, Ghakhar MandiFace Recognition Prices Demands very high in Gujranwala, Gujrat, Gujar Khan, Hafizabad, Haroonabad, Hasilpur, Haveli Lakha, Jampur, Jhang, Jhelum, Kalabagh, Karor Lal Esan, Kasur, Kamalia, Kamokey, Khanewal, Khanpur, Kharian, Khushab, Kot Addu, Jahania, Jalla Araain, Jauharabad, Laar, Lahore, Lalamusa, Layyah, Lodhran, Mamoori, Mandi Bahauddin, Makhdoom Aali, Mandi Warburton, Mailsi, Mian Channu, Minawala, Mianwali, Multan, Murree, Muridke, Muzaffargarh, Narowal, Okara, Renala Khurd, Rajan Pur, Pak Pattan, Panjgur

    Complaint software in Pakistan in Lahore Karachi Islamabad Pakistan

    complaint software in Pakistan in  low cost in Pattoki, Pirmahal, Qila Didar Singh, Rabwah, Raiwind, Rajan Pur, Rahim Yar Khan, Rawalpindi, Rohri, Sadiqabad, Safdar Abad – (Dhaban Singh), Sahiwal, Sangla Hill, Samberial, Sarai Alamgir, Sargodha, Shakargarh, Shafqat Shaheed Chowk, Sheikhupura, Sialkot, Sohawa, Sooianwala, Sundar (city), Talagang, Tarbela, Takhtbai, Taxila, Toba Tek Singh, Vehari, Wah Cantonment, WazirabadOur Head Office is cover sales in Sindh, Ali Bandar, Baden, Chachro, Dadu, Digri, Diplo, Dokri, Gadra, Ghanian, Ghauspur, Ghotki, Hala, Hyderabad, Islamkot, Jacobabad, Jamesabad, Jamshoro, Janghar, Jati (Mughalbhin), Jhudo, Jungshahi, Kandiaro, Karachi, Kashmor, Keti Bandar, Khairpur, Khora, Klupro, Khokhropur, Korangi, Kotri, Kot Sarae, Larkana, Lund, Mathi, Matiari, Mehar, Mirpur Batoro, Mirpur Khas, Mirpur Sakro, Mithi, MithaniThe Barcode Shop deliver high quality Face Recognition in Moro, Nagar Parkar, Naushara, Naudero, Noushero Feroz, Nawabshah, Nazimabad, Naokot, Pendoo, Pokran, Qambar, Qazi Ahmad, Ranipur, Ratodero, Rohri, Saidu Sharif, Sakrand, Sanghar, Shadadkhot, Shahbandar, Shahdadpur, Shahpur Chakar, Shikarpur, Sujawal, Sukkur, Tando Adam, Tando Allahyar, Tando Bago, Tar Ahamd Rind, Thatta, Tujal, Umarkot, Veirwaro, Warah

    Click to Start WhatsApp Chat with Sales

    Call #:+923333331225


    CRM  Software in Pakistan
    GPS  Software in Pakistan
     Tracking Software in Pakistan
    Survey Software in Pakistan
    Geofencing Software in Pakistan
    Face Tracking Software in Pakistan
    Complaints Tracking Software in Pakistan
    Safety Inspection Software in Pakistan
    Field Audit  Software in Pakistan


    WhatsApp Us