Make your eCommerce delivery lightning fast

Make your last mile delivery fast, efficient, accurate with TrackQlik's eCommerce delivery app. You can use our Shopify, Magento Extensions to directly book your online orders into TrackQlik OR you can assign this orders to your Delivery partners via our extensions in their TrackQlik portal.

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Introduction

In today’s market, last mile delivery has got immense potential due to its significance in the retail industry. Ecommerce industries are now realizing that delivery options are one of the major factors in the customer’s decision-making process. Thus, there is a need to focus on innovative strategic solutions to optimize the delivery of their products. However, last mile delivery poses many challenges that must be tackled to keep up the pace with the increasing demand.

Challenges faced by retailers

There are several factors that adds up to the total cost and time involved in the last mile delivery. Few of the major ones have been discussed below:

Unable to fulfil expectations

Studies have shown that consumers are ready to pay an additional charge for quicker delivery. Despite this, we observe that most customers choose the cheapest mode of delivery. This has pushed retail businesses and startups to tackle the challenge by offering faster modes of delivery at a cheaper price. This push is clearly visible by the fact that the same-day delivery market is expected to reach a mammoth amount of $9.96 billion by the year 2025.

Unnecessary delivery delays

Customer-related problems such as incorrect addresses, urban congestion, remote locations and customers’ non-availability at the location causes unnecessary delays and repeated delivery attempts. This makes the estimation of the cost involved in the last mile delivery difficult as such nuances cannot be accounted accurately. Similarly delays can also occur from the retailer’s behalf if there’s no solution that can assign and maintain new deliveries.

Budget issues

Cost is an age-old problem; however, new expectations, particularly regarding same-day delivery has put a greater strain on budgets. Additionally, when it comes to online retail, there is a possibility of irregular orders, such as increasingly higher volumes of orders during holidays.

No real time visibility

Customers want full, real-time visibility of their orders including the exact time of delivery. This poses a huge challenge for the retail companies. And many a time retailers cannot keep track of current order delivery status. Thus, not able to report customers for their current live order.

No Ecommerce Store Inegrations

The challenge with shopify or magento store owners is integration with any delivery automation software. So they use Excel. Which is a core reason to their revenue leak and unhappy clients due to orders delayed.

New deliveries

Businesses requires a solution which allows them to accept a new delivery request as soon as an online order / phone call / email / web inquiry comes in. Moreover, customers also prefer to place an order online due to its convenience.

Managing operations made easy

Manage all your last-mile delivery operations smoothly with TrackQlik’s Retail Ecommerce Delivery Software. Make accurate and quick dispatch with software optimization and route planning.

Live shipment tracking with notifications

With TrackQlik's retail delivery solution, you could manage and track all your logistics movement from a single dashboard. This dashboard would give all the details about your drivers, deliveries, vehicles, orders, customers, routes, and many more. Making the process more transparent, TrackQlik's Ecommerce Delivery Software also provides live alerts and notifications to the customers about the delivery status of their package.

Scheduled Dispatching

Schedule and auto dispatch orders straight to your drivers with TrackQlik's next-gen and automated Retail Ecommerce Delivery Software.

Advanced delivery route planning

TrackQlik's on demand delivery app offers advanced delivery route planning. The routes are auto planned and optimized which significantly reduces the time and fuel cost along with fulfilling orders in a timely manner. It allows you to deliver bulk orders with a less number of drivers and time.

Capacity optimization

TrackQlik's retail delivery software optimizes the weight and volume capacity of each vehicle. This optimization ensures that the vehicle’s capacity is properly utilized. This cut down on under-utilization of capacity also means a cut down in the number of drivers used to deliver the same deliveries, thus saving time, resources, and cost.

Make your Ecommerce driver’s task easy

Make your driver’s job easy with TrackQlik's driver application that has several rich features in addition to the interactive and intuitive user interface.

Delivery route planning visualization

Drivers can deliver their Retail delivery in simple and easy way by using route optimization feature which results in the reduction of average delivery time.

Easy Customer Communication

With TrackQlik's driver application, the driver can communicate with customer in case of any query regarding the parcel or location.

Proof of delivery

TrackQlik's driver application simplifies the completion requirements for drivers with in-app barcode, QR, and signatures

Delivery record

TrackQlik's driver application helps the driver to view the summary of all the completed orders by using filters like month, wee, and day.

Bring a smile to your customer

Bring a smile on your customer’s face with a last mile delivery powered by TrackQlik. Satisfy their needs with a robust integrated communication, strong feedback process, and real-time updates.

Real-time notifications

Keep your customers informed by sending them real-time notifications. These notifications update the customer about their delivery status and ETA.

Feedback system

Feedback is crucial and hence we provide the customers with a feedback form in which they can write their review/suggestions along with rating the services.

Assess your delivery service

Send SMS to your customer with a link for the real-time tracking of their order. The link will redirect the customers to the responsive web tracking.

Track order in real-time

The customers receive an SMS which consists of a link for the real-time tracking of their order. The link redirects the customers to the responsive web tracking.

Automate and streamline your Retail Ecommerce Delivery with TrackQlik.

Avail a 14-day free trial of TrackQlik's Retail Ecommerce Delivery Software solution and witness a surge in your Retail Ecommerce Delivery business efficiency and profits.

What a Retail Ecommerce Delivery business business can gain with TrackQlik?

With a TrackQlik's Retail Ecommerce Delivery dispatch software in place, your Retail Ecommerce Delivery company can accomplish a loads of things like:

Cut extra resource costs

TrackQlik reduces the average delivery time which increases the number of deliveries. Moreover, it requires less delivery persons.

Reduce turnaround time

TrackQlik's Retail Ecommerce Delivery Software can reduce the turnaround time for your business and increase the number of deliveries.

Enhanced customer experience

Provide extra-ordinary delivery service with feature-rich Retail Ecommerce Delivery Software powered by TrackQlik to enhance your customer’s experience.

Increase First Attempt Delivery Rate

See a huge growth in the first attempt delivery rate by up to a whopping 90% with the help of TrackQlik’s Retail Ecommerce Delivery Software.

Transparency in Supply Chain

With TrackQlik’s Retail Ecommerce Delivery Software, you can track your drivers in real-time which increases transparency to the customer.

Increased Efficiency

TrackQlik introduces automation in your operations by automating delivery tasks which eventually increasing the business efficiency.

See how you can optimize your Retail Ecommerce Delivery business business with TrackQlik. See how you can optimize your Retail Ecommerce Delivery business business with TrackQlik.
See how you can optimize your Retail Ecommerce Delivery business business with TrackQlik.

See how you can optimize your Retail Ecommerce Delivery business business with TrackQlik.

Watch this video if you are still using the old fashioned way of managing your field service operations and mobile workforce productivity.

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