Plant delivery made easy with TrackQlik

Deliver plants to your customer’s doorsteps swiftly, efficiently, and accurately than ever before.

Introduction

This client of TrackQlik was into the business of delivering plants to their customers. The enterprise was only a few years old and was expanding gradually. It followed a simple e-store concept in which any customer can order for plants and its accessories straight from the website.

Challenge: To scale and boost the plant delivery process

The major issue which our plant delivery client faced was of scaling up their services. As their delivery volumes took off, they started outsourcing their deliveries. However, they didn’t get the desired results.

It was mainly because they didn’t know who was delivering the plant and how the delivery went. Our client and their customers felt as if they were in the dark.

This approach did help them to increase the number of deliveries to their customer’s door; however, it didn’t render an ideal customer experience.

Our clients wanted to know the exact whereabouts of the drivers at any instant of time. Moreover, their customers also wanted to know the ETA of the delivery.

Our clients wanted a complete control over the last-mile delivery operation which could help them to retain their existing customers along with adding the new one.

Other than that, customer nuances were another major issue for the deliveries. Customer nuances like incorrect address, cramped locations, remote locations, and absence of customer had a huge adverse effect on the overall business revenue.

Solution: TrackQlik's advanced last mile delivery solution

TrackQlik’s last mile delivery comprehensively solved all the problems faced by our clients. Our ready-made last mile delivery solution allowed them to bring their in-house dispatching without building a system from scratch.

Once the client integrated their ordering system with TrackQlik API, they started receiving new orders in a web-based dashboard. This helped our clients to get a glimpse of each day’s deliveries which helped them to assess the number of drivers that they would require for the week.

TrackQlik’s last mile delivery also comes with automated SMS notifications. Earlier, the delivery drivers used to show up unannounced at the customer’s doorsteps. But now, the customers receive text messages whenever their plant is about to get delivered. This enhanced transparency in the process which ultimately boosted customer satisfaction.

Moreover, the real-time communication between the suppliers and the customers drastically reduces the cases of missed deliveries.

TrackQlik’s last mile delivery solution also provided a unique way for our clients to maintain their quality. It allowed drivers to click photos of the plants on delivery with TrackQlik’s mobile application. The client can then compare the photo taken on the application to the photo taken in the warehouse.

Apart from that our solution also automated delivery chain which reduced time wastage by a huge extent.

Moreover, the real-time tracking of deliveries reduced the amount of potential cost caused by missing packages and delays.

TrackQlik’s solution also provides an efficient feedback system which can be implemented by the client by sending an SMS to the customer. The customer thus receives a post-delivery survey in the form of an SMS. The responses from the customers play a significant role in improving client’s business.

Delivering more plants with Route Optimization

Like most of the business owners, our clients also wondered if it was possible to deliver plants to more customers per day without hiring additional drivers and resources.

TrackQlik’s route optimization feature made this possible for our clients. It found the most efficient route after considering factors like drop-off locations, traffic, capacity, and time windows.

Route optimization resulted in the mammoth increase of 40% in the delivery capacity. This allowed the drivers to complete more number of orders along. It also decreased the time taken by the team for dispatching.

Being based in a metro city, the traffic was always an issue. Route optimization has assisted them significantly in dealing with the city’s notorious traffic.

Aftermath

Our client saw an enormous surge in their profits which was directly driven by TrackQlik’s advanced last mile delivery solution. Our solution automated and streamlined all their complex operations thus making it easier for the clients to focus on other important aspects.

It helped in building strong customer relationships by enhancing the customer transparency with real-time updates.

Route optimization and auto allocation increased the delivery capacity along with reducing the delivery cost and time wastage.

Proper utilization of resources by tracking the business performance reduces the costs which ultimately affects the business productivity.

Managing Plan Delivery made easy

Manage all your last-mile plant delivery operations smoothly with TrackQlik’s delivery Software. Make accurate and quick dispatch with software optimization and route planning.

Optimising Plant operations

TrackQlik's Plant delivery software optimizes business operation and task result which improves your overall business performance.

Scheduled Dispatching

Schedule and auto dispatch orders straight to your drivers with TrackQlik's next-gen and automated plant delivery software.

Track performance

Track your driver’s performance monitoring key performance metrics via analytics provided by TrackQlik's plant delivery software..

Real-time feedback

Receive plant delivery feedback in real-time with TrackQlik's plant delivery software.. This feedback helps you to identify your strong and weak areas.

Make your driver’s task easy

Make your driver’s job easy with TrackQlik's driver application that has several rich features in addition to the interactive and intuitive user interface.

Delivery route planning visualization

Drivers can deliver their plants in simple and easy way by using route optimization feature which results in the reduction of average delivery time.

Easy Customer Communication

With TrackQlik's driver application, the driver can communicate with customer in case of any query regarding the plant or location.

Proof of delivery

TrackQlik's driver application simplifies the completion requirements for drivers with in-app barcode, QR, and signatures

Delivery record

TrackQlik's driver application helps the driver to view the summary of all the completed orders by using filters like month, wee, and day.

Bring a smile to your customer

Bring a smile on your customer’s face with a last mile delivery powered by TrackQlik. Satisfy their needs with a robust integrated communication, strong feedback process, and real-time updates.

Real-time notifications

Keep your customers informed by sending them real-time notifications. These notifications update the customer about their delivery status and ETA.

Feedback system

Feedback is crucial and hence we provide the customers with a feedback form in which they can write their review/suggestions along with rating the services.

Assess your delivery service

Send SMS to your customer with a link for the real-time tracking of their order. The link will redirect the customers to the responsive web tracking.

Track order in real-time

The customers receive an SMS which consists of a link for the real-time tracking of their order. The link redirects the customers to the responsive web tracking.

Automate and streamline your Plant delivery with TrackQlik.

Avail a 14-day free trial of TrackQlik's Plant delivery solution and witness a surge in your Plant business efficiency and profits.

What a Water business can gain with TrackQlik?

With a TrackQlik's Parcel delivery dispatch software in place, your Plant delivery company can accomplish a loads of things like:

Cut extra resource costs

TrackQlik reduces the average delivery time which increases the number of deliveries. Moreover, it requires less delivery persons.

Reduce turnaround time

TrackQlik's Plant Delivery Software can reduce the turnaround time for your business and increase the number of deliveries.

Enhanced customer experience

Provide extra-ordinary delivery service with feature-rich Plant Delivery Software powered by TrackQlik to enhance your customer’s experience.

Increase First Attempt Delivery Rate

See a huge growth in the first attempt delivery rate by up to a whopping 90% with the help of TrackQlik’s Plant Delivery Software.

Transparency in Supply Chain

With TrackQlik’s Plant Delivery Software, you can track your drivers in real-time which increases transparency to the customer.

Increased Efficiency

TrackQlik introduces automation in your operations by automating delivery tasks which eventually increasing the business efficiency.

See how you can optimize your Plant Delivery business with TrackQlik. See how you can optimize your Plant Delivery business with TrackQlik.
See how you can optimize your Plant Delivery business with TrackQlik.

See how you can optimize your Plant Delivery business with TrackQlik.

Watch this video if you are still using the old fashioned way of managing your field service operations and mobile workforce productivity.

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